TOP 10 First Call Resolution Best Practices Results at 10Bestify.com

  • Peaceful Parent, Happy Kids: How to Stop Yelling and Start Connecting (The Peaceful Parent Series)

    A groundbreaking guide to raising responsible, capable, happy kids Based on the latest research on brain development and extensive clinical experience with parents, Dr. Laura Markham’s approach is as simple as it is effective. Her message: Fostering emotional connection with your child creates real and lasting change. When you have that vital connection, you don’t need to threaten, nag, plead, bribe—or even punish. This remarkable guide will help parents better understand their own emotions—and get them in check—so they can parent with healthy limits, empathy, and clear communication to raise a self-disciplined child. Step-by-step examples give solutions and kid-tested phrasing for parents of toddlers right through the elementary years. If you’re tired of power struggles, tant... [Read More]
    First Call Resolution Best Practices

    • ASIN: B008JHXOOK
    • ASIN: B008JHXOOK
    • Manufacturer: TarcherPerigee

  • DJI Phantom 3 Professional Quadcopter 4K UHD Video Camera Drone

    The Phantom 3 Professional continues the proud tradition of DJI's Phantom series and brings several important innovations to the Phantom's rich feature set. The Phantom 3 Professional carries a fully stabilized 3-axis 4k UHD video camera for smooth, crisp videos and still photos. To allow you to see what the drone sees, DJI has engineered a new generation of their Lightbridge technology that allows 720p HD digital streaming of live video directly from the drone. You can control the camera and see video in real time as you fly and you can even share the video using the DJI Pilot app's advanced features. To aid indoor flying, the Phantom 3 Professional includes an integrated array of optical and ultrasonic sensors call Vision Positioning that allows you to fly precisely indoors without a GPS... [Read More]
    First Call Resolution Best Practices

    • ASIN: B00VSITBJO
    • UPC: 190021000018
    • ASIN: B00VSITBJO
    • Brand: DJI
    • Size: Quadcopter Only
    • Manufacturer: Beyond Solutions

  • Detonate : Why - And How - Corporations Must Blow Up Best Practices (and Bring a Beginner's Mind) to Survive

    "This book explains how organizations built up bad habits, identifies which ones masquerade as "best practices," and suggests alternatives that can contribute to winning in the marketplace. With a focus on optimism and empowerment, it focuses on an approach and mindset which are critical to successfully compete in an era characterized by profound technological advances and
    First Call Resolution Best Practices
    Reinvent best practices that have become bad habitsWithout meaning to, and often with the best of intentions, most organizations continually waste precious time and money on processes and activities that don't create value and no longer make sense in today's business environment. Until now, the relatively slow speed of marketplace evolution has allowed wasteful habits to continue without consequence. This reality is ending.Detonate explains how organizations built up bad habits, identifies which ones masquerade as "best practices," and suggests alternatives that can contribute to winning in the marketplace. With a focus on optimism and empowerment, it focuses on an approach

    • UPC: 408349604

  • Implementing Diversity: Best Practices for Making Diversity Work in Your Organization

    This practical and provocative guide provides the strategies and tactics used by organizations committed to implementing diversity from the top down. Focusing on the necessity for a strategic change initiative, Loden discusses: how to position diversity initiatives for maximum buy-in and support; proven strategies for managing resistance to this important change; the 18 classic mistakes made when implementing diversity initiatives-and how to avoid
    First Call Resolution Best Practices
    This practical and provocative guide provides the strategies and tactics used by organizations committed to implementing diversity from the top down. Focusing on the necessity for a strategic change initiative, Loden discusses: how to position diversity initiatives for maximum buy-in and support; proven strategies for managing resistance to this important change; the 18 classic mistakes made when implementing diversity initiatives-and how to avoid

    • UPC: 25455699

  • A Trainer's Guide to PowerPoint : Best Practices for Master Presenters

    A Trainer's Guide to PowerPoint: Best Practices for Master Presenters is Mike Parkinson's master class on the art of PowerPoint. Learn his award-winning PowerPoint process as he guides you through three phases of presentation development--discover, design, and deliver. Parkinson is a Microsoft PowerPoint MVP--most valuable professional--an honorific bestowed by Microsoft on those with "very deep knowledge of Microsoft products and services." He shares not only his tips and best practices for presentation success, but also those from several of his fellow
    First Call Resolution Best Practices
    Learn the Secrets Needed to Master PowerPoint for Training As a successful facilitator, you know the importance of the resources in your professional toolkit. How you engage your audience and improve learning can be affected by how well you use them. But mastery of PowerPoint evades many. Feedback on presentations can range from "What was the point?" to "That changed my life." Most, though, fall closer to the former. If you are looking for a guide to the PowerPoint practices that will push your presentations into the latter category, look no further. A Trainer's Guide to PowerPoint: Best Practices for

    • UPC: 223507660

  • Building a World-Class Compliance Program : Best Practices and Strategies for Success

    Written by a long-standing practitioner in the field, this timely and critical work is your best source for understanding all the complex issues and requirements associated with corporate compliance. It provides clear guidance for those charged with protecting their companies from financial and reputational risk, litigation, and government intervention, who want a robust guide to establish an effective compliance
    First Call Resolution Best Practices
    Written by a long-standing practitioner in the field, this timely and critical work is your best source for understanding all the complex issues and requirements associated with corporate compliance. It provides clear guidance for those charged with protecting their companies from financial and reputational risk, litigation, and government intervention, who want a robust guide to establish an effective compliance

    • UPC: 8041910

  • The Million-Dollar Financial Advisor Team : Best Practices from Top Performing Teams

    David Mullen, Jr., whose financial advisor program at Merrill Lynch had a success rate twice the industry average, shows advisors how to effectively offer wealth and financial management services under one roof to better service
    First Call Resolution Best Practices
    David Mullen, Jr., whose financial advisor program at Merrill Lynch had a success rate twice the industry average, shows advisors how to effectively offer wealth and financial management services under one roof to better service clients.When exacting clients, high expectations, and the need to grow define your job, you need to be at the top of your game. That's why more and more financial advisors are pooling resources to meet demand and joining teams in the process.Yet many advisory teams fail to reach their full potential. Why do some teams soar while others struggle? The Million-Dollar Financial Advisor Team takes

    • UPC: 829055553

  • 5 Ways To Improve First Call Resolution (FCR)

    A call center is not a success if the rate of customer satisfaction is low. If a customer comes with a query and got a solution immediately on his/her very first effort made, this defines First Cal...
    first call resolution,first call resolution tips for agents,first call resolution ideas,best prac...

    Best Practices: First Call Resolution & Call Monitoring

    It’s no great surprise that customers who call with any kind of question — billing, account status, product information, technical assistance, etc. — want their questions answered as quickly as pos...
    Best Practice,Utility Cooperative (Business Operation)

    15 tips to improve First Call Resolution in the Call Centre

    A presentation by Jonty Pearce, Editor of Call Centre Helper looking at 15 tips of how to improve First Call resolution and improve Call Avoidance. Focusses on the Contact Center and Call Center.
    call center,call centre,contact center