TOP 10 Customer Support Best Practices Results at 10Bestify.com

  • Emotional Intelligence 2.0

    In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt, and strike out ahead of the pack. By now, emotional intelligence (EQ) needs little introduction—it’s no secret that EQ is critical to your success. But knowing what EQ is and knowing how to use it to improve your life are two very different things.Emotional Intelligence 2.0 delivers a step-by-step program for increasing your EQ via four, core EQ skills that enable you to achieve your fullest potential:1) Self-Awareness2) Self-Management3) Social Awareness4) Relationship ManagementEmotional Intelligence 2.0 is a book with a single purpose—increasing your EQ. Here’s what people are saying about it:“Emotional Intellig... [Read More]
    Customer Support Best Practices

    • ASIN: 0974320625
    • ASIN: 0974320625
    • ISBN: 0974320625
    • Brand: imusti
    • Manufacturer: TalentSmart

  • Everybody Matters: The Extraordinary Power of Caring for Your People Like Family

    “Bob Chapman, CEO of the $1.7 billion manufacturing company Barry-Wehmiller, is on a mission to change the way businesses treat their employees.” – Inc. MagazineStarting in 1997, Bob Chapman and Barry-Wehmiller have pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions, to be moved around, "managed" with carrots and sticks, or discarded at will. Instead, Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That’s not a cliché on a mission statement; it’s the bedrock of the company’s success.During tough times a family pulls together, makes sacrifices together, and endures short-... [Read More]
    Customer Support Best Practices

    • ASIN: B00SI02E5S
    • ASIN: B00SI02E5S
    • Manufacturer: Portfolio

  • Jobs to be Done: Theory to Practice

    Why do so many innovation projects fail? What are the root causes of failure? How can they be avoided? Since 1990, Tony Ulwick has pioneered an innovation process that answers these questions. In 1999, Tony introduced Clayton Christensen to the idea that “people have underlying needs or processes in their lives, that they are addressing in some way right now”—an insight that was to become Jobs-to-be-Done Theory. For 25 years, Ulwick and his company, Strategyn, have helped over 400 companies, applying Jobs-to-be-Done Theory in practice with a success rate of 86%—a 5-fold improvement. “Ulwick has taken the guesswork out of innovation,” says the ‘father of modern marketing,’ Philip Kotler, S. C. Johnson Distinguished Professor of International Marketing at the Kellogg School o... [Read More]
    Customer Support Best Practices

    • ASIN: B01M73AP2I
    • ASIN: B01M73AP2I
    • Manufacturer: IDEA BITE PRESS

  • Setting the Table: The Transforming Power of Hospitality in Business

    A landmark, bestselling business book and a fascinating behind-the-scenes history of the creation of Danny's most famous eating establishments, Setting the Table is a treasure trove of valuable, innovative insights applicable to any business or organization.
    Customer Support Best Practices

    • ASIN: 0060742763
    • ASIN: 0060742763
    • ISBN: 0060742763
    • Brand: Danny Meyer
    • Manufacturer: Harper Perennial

  • Forex Trading Money Management System: Crush the Forex Market with Bigger Profits and Smaller Losses!

    CRUSH the FOREX Market with a simple Money Management system that reduces risk while maximizing profits! See LIVE trade results at: www.Roulette-Trader.com/Live Compare the equity curves on my book cover...The top equity curve has my system applied to the SAME trade signals used in the bottom equity curve. These are the SAME trades with VERY different results! And it can even turn many losing scenarios into profitable ones, which I'll show you in the book where I run the system on OPPOSITE trade signals and both come out profitable, yet it is NOT Martingale.I developed this system over 12 years following a horrible trip to Las Vegas where I lost $2000 in one night playing Roulette with the Martingale system, which I thought was unbeatable. I spent the following 12 years reverse engineering... [Read More]
    Customer Support Best Practices

    • ASIN: B01MG0DRB9
    • ASIN: B01MG0DRB9
    • Manufacturer: Roulette Trader

  • A / B Testing: The Most Powerful Way to Turn Clicks Into Customers

    How Your Business Can Use the Science That Helped Win the White House The average conversion rate—the rate at which visitors convert into customers—across the web is only 2%. That means it's likely that 98% of visitors to your website won't end up converting into customers. What's the solution? A/B testing. A/B testing is the simple idea of showing several different versions of a web page to live traffic, and then measuring the effect each version has on visitors. Using A/B testing, companies can improve the effectiveness of their marketing and user experience and, in doing so, can sometimes double or triple their conversion rates. Testing has been fundamental in driving the success of Google, Amazon, Netflix, and other top tech companies. Even Barack Obama and Mitt Romney had dedicate... [Read More]
    Customer Support Best Practices

    • ASIN: B00E1JO50M
    • ASIN: B00E1JO50M
    • Manufacturer: Wiley

  • Client Encounters of the Technical Kind: How to win, support and challenge customers ... methodically, with ICON9's tools & best practices for field engineers

    There's a lot more to technical work ...... than technology, as anyone in contact with clients will know--and most engineers, scientists and technicians have some sort of client to worry about. Experience shows that the relational and commercial aspects of customer-facing technical roles are as difficult as the 'hard science'. And, to succeed professionally, you have to shine in all these areas ... simultaneously!Client Encounters of the Technical Kind describes a set of tools and methods that help 'Customer-Facing Engineers' to overcome this constant challenge. Based on over 20 years' experience in direct customer support as well as the management and training of field support teams, the book addresses Sales, Support and 'Own Organisation' topics, and also tackles delicate issues, such as... [Read More]
    Customer Support Best Practices

    • ASIN: B01E5PROWM
    • ASIN: B01E5PROWM
    • Manufacturer: Iconda Publishing

  • Into the Magic Shop: A Neurosurgeon's Quest to Discover the Mysteries of the Brain and the Secrets of the Heart

    The award-winning New York Times bestseller about the extraordinary things that can happen when we harness the power of both the brain and the heart   Growing up in the high desert of California, Jim Doty was poor, with an alcoholic father and a mother chronically depressed and paralyzed by a stroke. Today he is the director of the Center for Compassion and Altruism Research and Education (CCARE) at Stanford University, of which the Dalai Lama is a founding benefactor. But back then his life was at a dead end until at twelve he wandered into a magic shop looking for a plastic thumb. Instead he met Ruth, a woman who taught him a series of exercises to ease his own suffering and manifest his greatest desires. Her final mandate was that he keep his heart open and teach these techniques to ot... [Read More]
    Customer Support Best Practices

    • ASIN: 0399183647
    • ASIN: 0399183647
    • ISBN: 0399183647
    • Manufacturer: Avery

  • Strala Yoga

    freedom · space · ease · flowJoin Tara Stiles as she takes you through the revolutionary style of yoga, Strala, a powerful form of feeling-based movement that helps people drop stress from their bodies and minds, unlocking each person’s limitless potential to be radiantly healthy, fit, and happy.In this book, Tara shows you how to incorporate Strala into your own life, starting today! She guides you through several yoga sequences that are based on the same classes you’ll find at her Strala studios worldwide: ENERGIZE, RELAX, BASICS, CORE, and GENTLE. Whether you want an invigorating burst to wake you up, or a flow that relieves tension and helps you unwind, there’s something for everyone.Featuring more than ten yoga routines, full-color photos, and two programs t... [Read More]
    Customer Support Best Practices

    • ASIN: B01F66NQ30
    • ASIN: B01F66NQ30
    • Manufacturer: Hay House Inc.

  • Civil Engineering PE Practice Exams: 2 Full Breadth Exams

    Two Full Breadth Practice Exams for the Civil Engineering PE ExamContains 80 problems that are representative of the actual Civil Engineering PE Exam. Each question has been designed in accordance with the latest NCEES specifications. These questions were created by real, practicing civil engineers that are familiar with the actual exam. Each question comes with a detailed solution to help you study efficiently and effectively.Register your book at CivilPEPractice.com for additional practice questions!Exam Topics Covered:Project Planning Means and MethodsSoil MechanicsStructural MechanicsHydraulics and HydrologyGeometricsMaterialsSite Development
    Customer Support Best Practices

    • ASIN: 1983913685
    • ASIN: 1983913685
    • ISBN: 1983913685
    • Manufacturer: CreateSpace Independent Publishing Platform

  • Client Encounters of the Technical Kind: How to Win, Support and Challenge Customers ... Methodically, with Icon9's Tools & Best Practices for Field E

    There's more to technical work than technology, as anyone in contact with clients will know, and this book helps 'Customer-Facing Engineers' with the challenge. Based on work with leading high-tech companies, it gives a clear structure to Sales and Support work, and also tackles delicate issues, such as standing up to difficult
    Customer Support Best Practices
    There's a lot more to technical work ...... than technology, as anyone in contact with clients will know--and most engineers, scientists and technicians have some sort of client to worry about. Experience shows that the relational and commercial aspects of customer-facing technical roles are as difficult as the 'hard science'. And, to succeed professionally, you have to shine in all these areas ... simultaneously!Client Encounters of the Technical Kind describes a set of tools and methods that help 'Customer-Facing Engineers' to overcome this constant challenge. Based on over 20 years' experience in direct customer support as well as the management

    • UPC: 53649341

  • Rethinking Homework, 2nd Edition: Best Practices That Support Diverse Needs (Paperback)

    In this updated edition, Cathy Vatterott examines the role homework has played in the culture of schooling over the years; how such factors as family life, the media, and "homework gap" issues based on shifting demographics have affected the homework controversy; and what recent research as well as common sense tell us about the effects of homework on student learning. She also explores how the current homework debate has been reshaped by forces including the Common Core, a pervasive media and technology presence, the mass hysteria of "achievement culture," and the increasing shift to standards-based and formative assessment.The best way
    Customer Support Best Practices
    In this updated edition, Cathy Vatterott examines the role homework has played in the culture of schooling over the years; how such factors as family life, the media, and "homework gap" issues based on shifting demographics have affected the homework controversy; and what recent research as well as common sense tell us about the effects of homework on student learning. She also explores how the current homework debate has been reshaped by forces including the Common Core, a pervasive media and technology presence, the mass hysteria of "achievement culture," and the increasing shift to standards-based and formative assessment.The best way

    • UPC: 112761496

  • Supporting English Learners in the Classroom : Best Practices for Distinguishing Language Acquisition from Learning Disabilities

    9780807759530
    Customer Support Best Practices
    Supporting English Learners in the Classroom

    • UPC: 237543699

  • Measuring Occupational Performance : Supporting Best Practice in Occupational Therapy

    Health Related Professions
    Customer Support Best Practices
    As the profession of occupational therapy continues to mature and expand its practice, the measurement of occupational performance is one of the key avenues that all practicing clinicians will need to explore and master.Measuring Occupational Performance: Supporting Best Practice in Occupational Therapy, Third Edition summarizes the measurement tools needed to assess client occupational performance, to provide the best intervention, and to document the effectiveness of that intervention. These measurement tools are not just a compilation of all that are available for measurement relevant to occupational therapy; they are an elite group of tools carefully selected by the editors through a

    • UPC: 52702813

  • The Million Dollar Greeting : Today's Best Practices for Profit, Customer Retention, and a Happy Workplace

    Veteran hospitality expert Dan Sachs interviews top business leaders to reveal how extraordinary customer service brings high profit, brand loyalty, and a vibrant workplace, and to share how you can implement their techniques in your own business. For more than twenty years, Dan Sachs has helped established and emerging businesses use hospitality practices to strengthen employee moral, customer retention, and profits. In The Million Dollar Greeting, readers accompany Sachs as he travels across the United States and Canada, interviewing leaders from both large and small companies, including: Ari Weinzweig (Zingerman's Delicatessen) Rob Siefker (Zappos) Mike McDerment (FreshBooks) Steve Hindy (Brooklyn
    Customer Support Best Practices
    The Million Dollar Greeting

    • UPC: 882419337

  • Breakthrough Customer Service : Best Practices of Leaders in Customer Support

    • UPC: 193399136069
    • Category: Nonfiction
    • Price: 4 USD

  • Relationship Perspectives on Customer Support Service: Exploring Best Practice f

    • UPC: 391316613932
    • Category: Nonfiction
    • Price: 80 USD

  • Breakthrough Customer Service: Best Practices of Leaders in Customer Support.

    • UPC: 184086221633
    • Category: Non-Fiction Books
    • Price: 72 AUD

  • How to give great customer service: The L.A.S.T. method

    http://www.engvid.com/ Do you work in customer service? What do you do when your customer has a problem? In this video, I will teach you how to give great customer service. You will learn many poli...
    ESL,vocabulary,grammar,IELTS,TOEFL,English,Learn English,English lessons,how to say,how to say in...

    13 TIPS TO IMPROVE YOUR CUSTOMER SUPPORT

    I truly believe You can build a meaningful, healthy business in any industry simply by focusing on the great customer support. It is why I compiled a list of 13 tips / best practices to help you im...
    startup,start up,business,online business,launching startup,build a startup,online marketing,comp...

    Customer Service Vs. Customer Experience

    For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/customer-service-vs-customer-experience Visit the official Valuetainment Store for gear: https:/...
    Entrepreneur,Entrepreneurs,Entrepreneurship,Entrepreneur Motivation,Entrepreneur Advice,Startup E...