TOP 10 Best Customer Service Companies Results at 10Bestify.com
-
Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A)
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their own organizations. Be Our Guest highlights the successes many of these companies have achieved, plus the key processes and best practices that have made Disney a... [Read More] Best Customer Service Companies
- ASIN: 1423145844
- UPC: 884595518405
- ASIN: 1423145844
- ISBN: 1423145844
- Brand: Disney Editions
- Manufacturer: Disney Editions
-
The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong—eliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat service as a data point of dysfunction and figure what they need to do to eliminate the demand. The Best Service Is No Service outlines these seven principles to deliver the best service that ultimately leads to "no service": Eliminate dumb contacts Create engaging self-service Be proactive Make it easy to contact your company Own the actions across the company Listen and act Deliver great service ... [Read More] Best Customer Service Companies
- ASIN: 0470189088
- ASIN: 0470189088
- ISBN: 0470189088
- Brand: Price, Bill/ Jaffe, David
- Manufacturer: Jossey-Bass
-
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders... [Read More] Best Customer Service Companies
- ASIN: 0071548335
- UPC: 884420580157
- ASIN: 0071548335
- ISBN: 0071548335
- Brand: McGraw-Hill
- Manufacturer: McGraw-Hill Education
-
More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences
The phrase "less is more" may be true about many things, but it's not true when it comes to customer experience. Companies that want to stay relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before. The companies that embrace a "more is more" philosophy work harder and go further to ensure that their customers have a positive experience. Companies that understand the importance of a relationship―even one individual relationship―are willing to go to any length to ensure that they continue to nurture that relationship. They do this through customer-focused strategies and leadership, via operations, policies, and procedures that consider how the customer will fare in every scenario. More Is More provides practic... [Read More] Best Customer Service Companies
- ASIN: 1138046787
- ASIN: 1138046787
- ISBN: 1138046787
- Brand: Taylor Francis
- Manufacturer: Routledge
-
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile.In short, imagine a workplace culture where employees were absolutely obsessed with customer service.The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you’re just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You’ll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately.Learn the one thing that forms the foundation of every great culture. Discover wh... [Read More] Best Customer Service Companies
- ASIN: 0692842004
- ASIN: 0692842004
- ISBN: 0692842004
- Manufacturer: Toister Performance Solutions
-
Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
If you want to know how strong your company’s customer service is, ask your employees to describe what their work entails. Then pay attention to whether they simply list their duties and tasks or if they speak to the true essence of their job--to create delighted customers who will be less price sensitive, have higher repurchase rates, and enthusiastically recommend the company or brand to others. The latter should be every employee’s highest priority, because when it’s not, your customers are merely the recipients of a transaction, not an experience, and transactions do not make for a lasting impression or inspire loyalty.In Delight Your Customers, customer service expert Steve Curtin makes a compelling case that customer service managers need to shift from monitoring service activi... [Read More] Best Customer Service Companies
- ASIN: 0814432808
- ASIN: 0814432808
- ISBN: 9780814432808
- Brand: Brand: AMACOM
- Manufacturer: AMACOM
-
Value Proposition Design: How to Create Products and Services Customers Want (Strategyzer)
The authors of the international bestseller Business Model Generation explain how to create value propositions customers can’t resist Value Proposition Design helps you tackle the core challenge of every business — creating compelling products and services customers want to buy. This highly practical book, paired with its online companion, will teach you the processes and tools you need to create products that sell.Using the same stunning visual format as the authors’ global bestseller, Business Model Generation, this sequel explains how to use the “Value Proposition Canvas” to design, test, create, and manage products and services customers actually want.Value Proposition Design is for anyone who has been frustrated by new product meetings based on hunches and intuitions; it’s... [Read More] Best Customer Service Companies
- ASIN: 1118968050
- UPC: 884949934110
- ASIN: 1118968050
- ISBN: 1118968050
- Brand: Osterwalder Alexander
- Manufacturer: Wiley
-
The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty
Convenience is KingWhen you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a convenience store – because it’s convenient! When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase. What about the minibar in your hotel room? That’s convenient too...but the convenience comes at a cost. Did you ever stop to think that the same $5.00 can of Coca-Cola in the hotel’s mini-fridge can be bought down the hall from the vending machine for just $1.25? Yet even wi... [Read More] Best Customer Service Companies
- ASIN: B07C3K2GWQ
- ASIN: B07C3K2GWQ
- Manufacturer: Sound Wisdom
-
Exceptional Customer Service 2 E
When the going's tough, companies that survive will be those that build the greatest loyalty—by exceeding expectations. Yet, too often, companies ignore their customers' needs and wants. Today, industries like airlines, retail businesses, and restaurants are feeling consumer pushback.With new, updated examples from more than fifty companies—from Chik-Fil-A restaurants to the Ritz-Carlton hotel chain to online retailer Zappos.com—this book shows managers how to go from so-so service to amazing service.In today's market, customer service is a key competitive advantage. This book shows you how to expand your customer base when the industry is shrinking, use new media to reach consumers, and make a lasting, great impression on customers.When businesses are fighting to survive, creating a... [Read More] Best Customer Service Companies
- ASIN: 1605500380
- UPC: 045079100381
- ASIN: 1605500380
- ISBN: 1605500380
- Manufacturer: Adams
-
The 1-Page Marketing Plan: Get New Customers, Make More Money, And Stand out From The Crowd
WARNING: Do Not Read This Book If You Hate Money To build a successful business, you need to stop doing random acts of marketing and start following a reliable plan for rapid business growth. Traditionally, creating a marketing plan has been a difficult and time-consuming process, which is why it often doesn’t get done. In The 1-Page Marketing Plan, serial entrepreneur and rebellious marketer Allan Dib reveals a marketing implementation breakthrough that makes creating a marketing plan simple and fast. It’s literally a single page, divided up into nine squares. With it, you’ll be able to map out your own sophisticated marketing plan and go from zero to marketing hero. Whether you’re just starting out or are an experienced entrepreneur, The 1-Page Marketing Plan is the easiest an... [Read More] Best Customer Service Companies
- ASIN: 1989025013
- ASIN: 1989025013
- ISBN: 1989025013
- Manufacturer: Page Two
-
More Is More : How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences
9781138046788 Best Customer Service Companies MORE IS MORE: HOW THE BEST COMPANIES GO FARTHER AN
- UPC: 55600192
-
Selling The Wheel : Choosing The Best Way To Sell For You Your Company Your Customers
A bestselling author and a respected business expert present a humorous, insightful tale packed with practical tips for strengthening marketing and selling techniques in every industry. Written in the style of an ancient parable, the tale emphasizes the importance matching one's personal strengths to the needs of the Best Customer Service Companies Jeff Cox displayed his remarkable gift for translating complex theories into entertaining stories as the coauthor of Zapp! and The Goal. Now, in collaboration with sales and marketing guru Howard Stevens, CEO of the H. R. Chally Group, he tells a story in the style of an ancient parable to reveal vital lessons gleaned from decades of research on salespeople and customers -- lessons that will help you identify the right way to sell successfully. Selling the Wheel recounts the story of Max, the resourceful fellow who invented the Wheel and found himself faced with the challenge of convincing
- UPC: 25668863
-
Superior Customer Service How to Keep Customers Racing Back To Your Business--Time Tested Examples From Leading Companies - eBook
This new book details how to care for customers and how to make superior service happen, and keep customers coming back to your store or Web site. You will learn practical and innovative tips and tricks that are easy to implement. These concepts and skills can be applied immediately. This book is a ready-made, in-house training workshop and step-by-step manual for creating superior customer service in an ever-competitive business environment. Learn from successful companies what works and what doesn’t to help keep customers racing back to your business.Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded Best Customer Service Companies Superior Customer Service How to Keep Customers Racing Back To Your Business--Time Tested Examples From Leading Companies -
- UPC: 855033542
-
The Best Service Is No Service : How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Price and Jaffe assert that customer service is only needed when a company does something wrong, and that eliminating the need for service is the best way to satisfy Best Customer Service Companies In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong--eliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat service as a data point of dysfunction and figure what they need to do to eliminate the demand. The Best Service Is No Service outlines these seven principles to deliver the best service that ultimately leads to
- UPC: 7982447
- Rating: 5.0
-
The Best Service is No Service - eBook
In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong—eliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat service as a data point of dysfunction and figure what they need to do to eliminate the demand. The Best Service Is No Service outlines these seven principles to deliver the best service that ultimately leads to Best Customer Service Companies The Best Service is No Service - eBook
- UPC: 771478189
- Rating: 5.0
I Was Seduced By Exceptional Customer Service | John Boccuzzi, Jr. | TEDxBryantU
Boccuzzi Jr. discusses why customer service, as opposed to traditional marketing strategies, has the potential to be the greatest form of marketing for a brand. John Boccuzzi Jr. has more than 20 y... TEDxTalks,English,Business,Advertising,Brand,Compassion,Connection,Creativity,Entertainment,Entre...
Top 10 Companies With The Best Customer Care Service
Here is the list of Top 10 Companies With The Best Customer Care Service. If you like this video, then please subscribe to our channel and share your opinions about Top 10 Companies With The Best C... Top 10 Companies With The Best Customer Care Service,FedEx,Barnes and Noble,Juice Importers,Trade...
Starbucks, Amazon Examples of Companies that Understand the Customer
Starbucks (SBUX) and Amazon (AMZN) are two examples of innovative companies that understand customer focus, according to John Sculley, the former CEO of Apple (AAPL) and Pepsi (PEP), and the author... Portal:Market Updates,Equities,Consumer Goods,Food and Beverage,Internet,Market Commentary,Mobile...
© 10Bestify.com - all rights reserved - Sitemap 10Bestify.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com