TOP 10 Amazon Best Customer Service Results at 10Bestify.com

  • Customer Service: Career Success Through Customer Loyalty (6th Edition)

    Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition features more on social networking, trustability, and customer service trends. Information is also included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that yields loyalty and success.
    Amazon Best Customer Service

    • ASIN: 0133056252
    • ASIN: 0133056252
    • ISBN: 0133056252
    • Manufacturer: Pearson

  • The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

    Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile.In short, imagine a workplace culture where employees were absolutely obsessed with customer service.The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you’re just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You’ll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately.Learn the one thing that forms the foundation of every great culture. Discover wh... [Read More]
    Amazon Best Customer Service

    • ASIN: 0692842004
    • ASIN: 0692842004
    • ISBN: 0692842004
    • Manufacturer: Toister Performance Solutions

  • The Best Customer Service Quotes Ever Said

    Become a Customer Service Revolutionary!John R. DiJulius III has raised the bar for what it means to deliver world-class customer service. Now, with this indispensable book, you can too! DiJulius has combined the most inspiring quotes on how to best connect with customers and employees with a user-friendly journal to create the ultimate customer-service handbook. The Best Customer Service Quotes Ever Said uses the powerful and motivational words from world-renowned experts to inspire greatness and revolutionize how you interact with customers. This book is the perfect guide to taking customer interactions to the next level, and it provides expert wisdom to bring the customer service revolution to you.
    Amazon Best Customer Service

    • ASIN: 1632990873
    • ASIN: 1632990873
    • ISBN: 1632990873
    • Manufacturer: River Grove Books

  • Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A)

    Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their own organizations. Be Our Guest highlights the successes many of these companies have achieved, plus the key processes and best practices that have made Disney a... [Read More]
    Amazon Best Customer Service

    • ASIN: 1423145844
    • UPC: 884595518405
    • ASIN: 1423145844
    • ISBN: 1423145844
    • Brand: Disney Editions
    • Manufacturer: Disney Editions

  • Customer Service Skills for Success - Standalone Book

    NOTE: This book is a standalone book and will not include any access codes. Recipient of the 2017 Textbook and Academic Authors Association's Textbook Excellence Award, Customer Service Skills for Success by Robert W. Lucas is the top-selling customer service textbook in the United States.Customer Service Skills for Success 6e addresses real-world customer service issues and provides a variety of updated resources, activities, examples and tips from the author and active professionals in the industry to gain and hold readers' interest while providing insights into the concepts and skills related to customer service. The text begins with a macro view of what customer service involves today and provides projections for the future then focuses on specific skills and related topics. The sixth ... [Read More]
    Amazon Best Customer Service

    • ASIN: 0073545465
    • ASIN: 0073545465
    • ISBN: 9780073545462
    • Brand: McGraw-Hill Inc.,US
    • Manufacturer: McGraw-Hill Education

  • Customer Service Training 101: Quick and Easy Techniques That Get Great Results

    If their interactions with you and your employees were the only things your customers knew about your business, what would they say about it? Would they use descriptions such as “uninformed,” “rude,” “hot-tempered,” “uncaring”? For your customer, nothing else represents your business more than your employees; therefore, for you nothing should be more important than arming these essential employees with the knowledge and skills they need to find the best solution for each and every customer.Whether you're a manager, owner, or employee, Customer Service Training 101 is the training manual you need to give your employees the thorough training, review, and--if necessary--overhaul they need in the vitally important area of customer service. The completely revised and updated thi... [Read More]
    Amazon Best Customer Service

    • ASIN: 0814438911
    • ASIN: 0814438911
    • ISBN: 0814438911
    • Manufacturer: AMACOM

  • Evidence-Based Practice in Nursing & Healthcare: A Guide to Best Practice 3rd edition

    Develop the skills and knowledge you need to make evidence-based practice an integral part of your clinical decision making and everyday nursing practice with Evidence-Based Practice in Nursing & Healthcare . Written in a friendly, conversational style, this Third Edition of the authors’ gold standard textbook covers all the information you need to use evidence-based practice to improve patient outcomes. Real world examples and meaningful strategies in every chapter show you how to take a clinical issue from inquiry toa sustainable solution that drives a preferred standard of care.Enhance your understanding of the EBP process through Making EBP Real features at the end of each unit that present real world case stories and EBP Fast Facts that highlight important points from each chapter.M... [Read More]
    Amazon Best Customer Service

    • ASIN: 1451190948
    • ASIN: 1451190948
    • ISBN: 9781451190946
    • Manufacturer: LWW

  • Customer Service Training 101: Quick and Easy Techniques That Get Great Results

    Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition of Customer Service Training 101 presents proven techniques for creating unforgettable customer experiences. The book covers every aspect of face-to-face, phone, Internet, and self-service customer relations, and provides simple yet powerful tips for: * Projecting a positive attitude and making a great first impression * Communicating effectively, both verbally and nonverbally * Developing trust, establishing rapport, and making customers feel valued * Confid... [Read More]
    Amazon Best Customer Service

    • ASIN: 0814416411
    • ASIN: 0814416411
    • ISBN: 0814416411
    • Brand: AMACOM American Management Association
    • Manufacturer: AMACOM

  • Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary

    If you want to know how strong your company’s customer service is, ask your employees to describe what their work entails. Then pay attention to whether they simply list their duties and tasks or if they speak to the true essence of their job--to create delighted customers who will be less price sensitive, have higher repurchase rates, and enthusiastically recommend the company or brand to others. The latter should be every employee’s highest priority, because when it’s not, your customers are merely the recipients of a transaction, not an experience, and transactions do not make for a lasting impression or inspire loyalty.In Delight Your Customers, customer service expert Steve Curtin makes a compelling case that customer service managers need to shift from monitoring service activi... [Read More]
    Amazon Best Customer Service

    • ASIN: 0814432808
    • ASIN: 0814432808
    • ISBN: 9780814432808
    • Brand: Brand: AMACOM
    • Manufacturer: AMACOM

  • The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World

    In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer--which ultimately permeates into people's personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that! Drawing on years of experience consulting with the top customer service companies around the world an... [Read More]
    Amazon Best Customer Service

    • ASIN: 162634129X
    • ASIN: 162634129X
    • ISBN: 162634129X
    • Manufacturer: Greenleaf Book Group Press

  • The Best Service Is No Service : How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

    Price and Jaffe assert that customer service is only needed when a company does something wrong, and that eliminating the need for service is the best way to satisfy
    Amazon Best Customer Service
    In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong--eliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat service as a data point of dysfunction and figure what they need to do to eliminate the demand. The Best Service Is No Service outlines these seven principles to deliver the best service that ultimately leads to

    • UPC: 7982447
    • Rating: 5.0

  • The Best Service is No Service - eBook

    In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong—eliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat service as a data point of dysfunction and figure what they need to do to eliminate the demand. The Best Service Is No Service outlines these seven principles to deliver the best service that ultimately leads to
    Amazon Best Customer Service
    The Best Service is No Service - eBook

    • UPC: 771478189
    • Rating: 5.0

  • The Best Customer Service Quotes Ever Said

    The Best Customer Service Quotes Ever Said uses the powerful and motivational words from world-renowned experts to inspire greatness and revolutionize how you interact with customers. This book is the perfect guide to taking customer interactions to the next level, and it provides expert wisdom to bring the customer service revolution to
    Amazon Best Customer Service
    Become a Customer Service Revolutionary!John R. DiJulius III has raised the bar for what it means to deliver world-class customer service. Now, with this indispensable book, you can too! DiJulius has combined the most inspiring quotes on how to best connect with customers and employees with a user-friendly journal to create the ultimate customer-service handbook. The Best Customer Service Quotes Ever Said uses the powerful and motivational words from world-renowned experts to inspire greatness and revolutionize how you interact with customers. This book is the perfect guide to taking customer interactions to the next level, and it provides expert wisdom

    • UPC: 637424872

  • Best Service Is No Service, The - Audiobook

    Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a "relationship" with your company's customer service department, or do they simply want to purchase your products or services so they can put them to use?In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong
    Amazon Best Customer Service
    Best Service Is No Service, The - Audiobook

    • UPC: 713813828

  • Customer Service Superstars : Six Attitudes That Bring Out Our Best

    Customer service expert Cary Cavitt looks at what he considers to be the six most important attitudes that will influence every aspect of our lives. By understanding and improving on these highly regarded traits, our service as well as our own personal life will begin to change for the better. In the end, we will discover that our relationships both on and off the job are determined by the attitudes that we project to
    Amazon Best Customer Service
    Customer service expert Cary Cavitt looks at what he considers to be the six most important attitudes that will influence every aspect of our lives. By understanding and improving on these highly regarded traits, our service as well as our own personal life will begin to change for the better. In the end, we will discover that our relationships both on and off the job are determined by the attitudes that we project to

    • UPC: 22874026

  • What makes customer service at Amazon, different?

    Our Customer Service Associates are Customer Obsessed. They realize that every customer is unique and relentlessly want to do the right thing. Listen to a few of our associates speak about their r...
    Customer Service,amazon.com,Amazon news,Amazon Blog,Amazon HQ,Seattle,About Amazon,Amazon,Technol...

    Amazon Connect Customer Service Experience: The Art of the Possible

    Watch how Amazon Connect with AI-powered automation and an ecosystem of AWS partner solutions can delight your customers by delivering the next generation of customer service experiences today. Lea...
    AWS,Amazon Web Services,Cloud,cloud computing,AWS Cloud,Amazon Connect,customer purchase,Salesfor...

    My Frustrating Call with Amazon Customer Service

    I've been using Amazon for years, and I've had mostly positive experiences. Not every transaction has gone well, though, and increasingly, I'm finding their customer support to be less than satisfa...
    Amazon,Amazon Customer services,God of War,God of War Collector's Edition,Joe Chip,Customer Servi...