TOP 10 My Best Customer Service Experience Results at 10Bestify.com
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Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book)
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their own organizations. Be Our Guest highlights the successes many of these companies have achieved, plus the key processes and best practices that have made Disney a... [Read More] My Best Customer Service Experience
- ASIN: 1423145844
- UPC: 884595518405
- ASIN: 1423145844
- ISBN: 1423145844
- Brand: Disney Editions
- Manufacturer: Disney Editions
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Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
Jim Collins, author of Good to Great, co-author of Built to Last: "Horst Schulze created a culture of service that should be a model for all of us. By committing to the highest standards of professionalism - and creating the right systems to achieve them - he inspired thousands to embrace the core ideal of sheer unadulterated excellence. Schulze now shares his story, and his methods, so that the rest of us can be uplifted and taught by the master himself."Dan Cathy, chairman and CEO, Chick-fil-A: "Horst Schulze's influence on my family and our business is undeniable. His approach to customer service revolutionized the hotel industry and set a high bar for all of us. His new book, Excellence Wins, weaves Horst's personal story with the practical wisdom he's gleaned from an incredible career... [Read More] My Best Customer Service Experience
- ASIN: 0310352096
- UPC: 025986352097
- ASIN: 0310352096
- ISBN: 0310352096
- Brand: HarperCollins Christian Pub.
- Manufacturer: Zondervan
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Building a StoryBrand: Clarify Your Message So Customers Will Listen
New York Times best-selling author Donald Miller uses the seven universal elements of powerful stories to teach listeners how to dramatically improve how they connect with customers and grow their businesses.Donald Miller's StoryBrand process is a proven solution to the struggle business leaders face when talking about their businesses. This revolutionary method for connecting with customers provides listeners with the ultimate competitive advantage, revealing the secret for helping their customers understand the compelling benefits of using their products, ideas, or services. Building a StoryBrand does this by teaching listeners the seven universal story points all humans respond to, the real reason customers make purchases, how to simplify a brand message so people understand it, and how... [Read More] My Best Customer Service Experience
- ASIN: B06XFJ2JGR
- ASIN: B06XFJ2JGR
- Manufacturer: HarperCollins Leadership
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I'm a Big Brother
With an author's note about what big siblings need—extra guidance, reassurance, love—and sweet, engaging artwork, it's no wonder that nearly 4 million families have chosen I’m a Big Brother and its companion book, I’m a Big Sister, to prepare their young ones for their first big transition. "Someone new is at our house," begins this loving, reassuring celebration of brotherhood from trusted author Joanna Cole.Told through the eyes of a new older brother, this simple story lays out all the good things about being an older sibling, and just how exciting welcoming a new member to the family can be. My Best Customer Service Experience
- ASIN: 0061900656
- ASIN: 0061900656
- ISBN: 0061900656
- Brand: Harper Festival
- Manufacturer: HarperCollins
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Disney Institute: Be Our Guest (10th Anniversary Updated Edition) : Perfecting the Art of Customer Service (Hardcover - Revised Ed.); 2011 Edition
..."exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service..." My Best Customer Service Experience
- ASIN: B01FMW6RRK
- ASIN: B01FMW6RRK
- Manufacturer: Disney Editions
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Little House on the Prairie (Little House, No 3)
Based on the real-life adventures of Laura Ingalls Wilder, Little House on the Prairie is the third book in the award-winning Little House series, which has captivated generations of readers. This edition features the classic black-and-white artwork from Garth Williams.Laura Ingalls and her family are heading to Kansas! Leaving behind their home in the Big Woods of Wisconsin, they travel by covered wagon until they find the perfect spot to build a little house on the prairie. Laura and her sister Mary love exploring the rolling hills around their new home, but the family must soon get to work, farming and hunting and gathering food for themselves and for their livestock. Just when the Ingalls family starts to settle into their new home, they find themselves caught in the middle of a con... [Read More] My Best Customer Service Experience
- ASIN: 0064400026
- UPC: 201564400026
- ASIN: 0064400026
- ISBN: 0064400026
- Brand: HarperTrophy
- Manufacturer: HarperCollins
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End of Life Guideline Series: A Compilation of Barbara Karnes Booklets
When you or someone you know has been told by a physician that they have a disease that may not be treatable or if treatment is an option where the chances of cure or remission are slim, life as we know it changes instantly. We enter a phase of life that we have no preparation for. No one tell us how to live with a life threatening illness or what to expect when cure is no longer possible and we are dealing with the ending of life.The End of Life Guideline Series is a compilation of Barbara Karnes’ four booklets on end of life. Beginning with the guidance A Time To Life offers to a person who has been diagnosed with a life threatening illness. The End of Life Guideline Series progresses to Gone From My Sight , The Hospice Blue Book, which explains the signs of approaching death that begi... [Read More] My Best Customer Service Experience
- ASIN: B008PWXSH2
- ASIN: B008PWXSH2
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NIV, Beautiful Word Coloring Bible and 8-Pencil Gift Set, Leathersoft, Brown/Purple: Hundreds of Verses to Color
Everything You Need to Begin Your Bible Art JourneyThis gift set holds everything you need to creatively reflect on Scripture. With hundreds of inspiring verses illustrated in detailed, ready-to-color line art, the NIV Beautiful Word™ Coloring Bible employs the proven stress-relieving benefits of adult coloring to help quiet your soul so you can reflect on the precious truths of Scripture. Perfect for all ages, this unique journaling Bible is a wonderful way to spend time meditating on God’s Word as you color in the Scripture art. The thick white paper with lightly ruled lines in the extra-wide margins also provides ample space for your own artistic expressions and journaling.This special Bible art set also includes eight colored pencils well-suited for Bible paper, making it a perfect... [Read More] My Best Customer Service Experience
- ASIN: 0310452325
- UPC: 025986452322
- ASIN: 0310452325
- ISBN: 0310452325
- Brand: HarperCollins Christian Pub.
- Manufacturer: Zondervan
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Designing Brand Identity: An Essential Guide for the Whole Branding Team
Whether you're the project manager for your company's rebrand, or you need to educate your staff or your students about brand fundamentals, Designing Brand Identity is the quintessential resource. From research to brand strategy to design execution, launch, and governance, Designing Brand Identity is a compendium of tools for branding success and best practices for inspiration. 3 sections: brand fundamentals, process basics, and case studies. Over 100 branding subjects, checklists, tools, and diagrams. 50 case studies that describe goals, process, strategy, solution, and results. Over 700 illustrations of brand touchpoints. More than 400 quotes from branding experts, CEOs, and design gurus. "Designing Brand Identity is a comprehensive, pragmatic, and easy-to-understand resource for all b... [Read More] My Best Customer Service Experience
- ASIN: B07598B3NS
- ASIN: B07598B3NS
- Manufacturer: Wiley
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How to Launch a Brand (2nd Edition): Your Step-by-Step Guide to Crafting a Brand: From Positioning to Naming And Brand Identity
This book will guide you through the steps necessary to build a brand from the ground up:Step 1 (Chapter 1): Create a brand platformStep 2 (Chapter 2): Devise a brand nameStep 3 (Chapter 3): Design your brand's identityStep 4 (Chapter 4): Craft your brand atmosphere touch pointsMost entrepreneurs, even seasoned brand managers, launch first and then work on slowly transforming the new offering into a brand. A logical progression, I would agree. After all, how can you possibly launch as a brand if you don’t have any customers or marketing outreach and—obviously, since you just launched a new offering—you have no legacy or advocates?The simple answer is by design. Design relates to the systematic process you have to adhere to, which is likely the primary reason you are holding this book... [Read More] My Best Customer Service Experience
- ASIN: B01H81MN3U
- ASIN: B01H81MN3U
- Manufacturer: Brandtro
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Customer Experience Innovation : How to Get a Lasting Market Edge
This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and small My Best Customer Service Experience Companies who invest in successful Customer eXperience (CX) innovation stand out from the crowd. Markets tend to reward these companies because it is rare for firms to try something new, much less prove customer acceptance of their attempted innovations. Firms offering remarkable CX create loyal customers who happily pay more for their products and services, and then refer them to other customers for free. This book outlines innovative processes used to research, conceive and develop innovations in the CX space for both large and small companies. The challenge is not so much finding out what customers like, as it is
- UPC: 374807197
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
The author of the bestselling "The Starbucks Experience" presents the five key principles behind The Ritz-Carlton Hotel Company's unparalleled success and customer service innovations for which they are My Best Customer Service Experience Discover the secrets of world-class leadership!When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed.The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level
- UPC: 8340880
- Rating: 4.0
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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
A New York Times best-selling author, who worked closely with leaders inside the organization to understand the customer experience transformation as a top operational and cultural priority, offers an exclusive, behind-the-scenes look at how Mercedes-Benz transformed themselves into a best-in-class, customer-obsessed My Best Customer Service Experience A Wall Street Journal bestsellerWhy are Mercedes-Benz customers so loyal and passionate? Because the people at Mercedes-Benz are Driven to DelightIn his previous bestsellers--The Starbucks Experience, The New Gold Standard, and Prescription for Excellence--Joseph Michelli revealed customer experience practices and strategies of beloved businesses. Now, in this timely new book, he shares the greatest customer-driven insights behind one of the most iconic brand names in the world: Mercedes-Benz USA.DRIVEN TO DELIGHT reveals:How Mercedes-Benz USA launched a multi-year program to elevate their customer experience--even though their product was already "best in class."How they activated people, improved processes, and deployed technology to
- UPC: 45057098
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Amaze Every Customer Every Time : 52 Tools for Delivering the Most Amazing Customer Service on the Planet
What are you waiting for? Let the amazement begin!The best of the best know that no matter how great the product or service, getting and keeping customers requires delivering an amazing experience, every single time.In Amaze Every Customer Every Time, customer service expert Shep Hyken offers 52 proven tools and ideas for transforming your company into a seriously customer-focused operation—with a serious competitive My Best Customer Service Experience You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy.Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five
- UPC: 24177823
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Customer Experience Management : How to Design, Integrate, Measure and Lead
We are passing through a paradigm shift and surviving in this upcoming paradigm doesn't seem possible through traditional marketing and management strategies. Today being brand is not a privilege any more, there are dozens of reliable brands almost in every industry. But still businesses need to differentiate and outperform the competition but My Best Customer Service Experience We are passing through a paradigm shift and surviving in this upcoming paradigm doesn't seem possible through traditional marketing and management strategies. Today being brand is not a privilege any more, there are dozens of reliable brands almost in every industry. But still businesses need to differentiate and outperform the competition but
- UPC: 922585371
Your Very Best Customer Service Experience
Go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert. Professional speaker and New York Times bestselling author, Shep Hyken asks what is the very best cu... customer service speaker,customer service expert,customer service training video,customer service...
Best Customer Service Lessons - The Customer Experience
The Customer Experience - How To Wow Every Single Customer Every Single Day has been called the best customer service lesson they ever received by many of those who attended the Undeniable Advantag... #customerexperience,#customerservice,#howtowowthecustomer
The Best Customer Service Experience with Traction on Demand & Zedi - Salesforce Essentials
Salesforce Essentials Vancouver Breakout Session with Traction on Demand and Zedi. How to Provide the Best Customer Service Experience using Salesforce.com. January 16th, 2014, Vancouver BC. www.t...
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