TOP 10 Customer Service Best Practices Results at 10Bestify.com
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The Million Dollar Greeting: Today's Best Practices for Profit, Customer Retention, and a Happy Workplace
Interviews and case studies with nine top business leaders reveal how extraordinary customer service brings high profit, brand loyalty, and a vibrant workplace, and show how you can implement their techniques in your own business. For more than twenty years, Dan Sachs has helped established and emerging businesses use hospitality practices to strengthen employee moral, customer retention, and profits. In The Million Dollar Greeting, readers accompany Sachs as he travels across the United States and Canada, interviewing leaders from both large and small companies, including: Ari Weinzweig (Zingerman’s Delicatessen) Rob Siefker (Zappos) Mike McDerment (FreshBooks) Steve Hindy (Brooklyn Brewery) Richard Coraine (Union Square Hospitality Group) Mark Hoplamazian (Hyatt Hotels) Paul Speigelma... [Read More] Customer Service Best Practices
- ASIN: 1948062143
- ASIN: 1948062143
- ISBN: 1948062143
- Manufacturer: Apollo Publishers
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The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong—eliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat service as a data point of dysfunction and figure what they need to do to eliminate the demand. The Best Service Is No Service outlines these seven principles to deliver the best service that ultimately leads to "no service": Eliminate dumb contacts Create engaging self-service Be proactive Make it easy to contact your company Own the actions across the company Listen and act Deliver great service ... [Read More] Customer Service Best Practices
- ASIN: 0470189088
- ASIN: 0470189088
- ISBN: 0470189088
- Brand: Price, Bill/ Jaffe, David
- Manufacturer: Jossey-Bass
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Code Enforcement Best Practices: Safety, Customer Service & Communications
Successful property maintenance and zoning inspection in any community must rely on best practices in safety, customer service and superior communications. This guide presents techniques and strategies that will benefit every community, and every inspector engaged in property maintenance and zoning code enforcement. Customer Service Best Practices
- ASIN: 1985788276
- ASIN: 1985788276
- ISBN: 1985788276
- Manufacturer: CreateSpace Independent Publishing Platform
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Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success
Practical Customer Success Management is a complete "handbook for CSMs", written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and consistency of quality of output for customer success managers of all levels, from relative newcomers through to seasoned professionals. The book is highly practical in nature and is packed full of good humored but very direct advice and assistance for dealing with exactly the types of real world situations CSMs face every day. Practical Customer Success Management provides a simple-to-follow, best practice framework that explains what the core customer success management steps are at each stage of the customer journey to business outcome s... [Read More] Customer Service Best Practices
- ASIN: 0367182769
- ASIN: 0367182769
- ISBN: 0367182769
- Manufacturer: Productivity Press
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Exactly What to Say: The Magic Words for Influence and Impact
“Abracadabra—you are a millionaire! That is what will happen if you follow the advice from Phil Jones in this book.”—Jeffrey Hayzlett, primetime TV and podcast host, chairman of C-Suite Network“Indeed, the right words spoken the right way, while perhaps not actually magic, can sure have the results of such.”—Bob Burg, co-author of The Go-Giver“I think Phil says it best himself at the end of this fabulous read: “Everything you have learned in this book is simple, easy to do and works.” It’s tried and tested, proven and guaranteed to help you get your own way more often.”—Philip Hesketh, professional speaker and author on the psychology of persuasion and influenceOften the decision between a customer choosing you over someone like you is your ability to know exactly... [Read More] Customer Service Best Practices
- ASIN: B073SF65ZZ
- ASIN: B073SF65ZZ
- Brand: Unknown
- Manufacturer: Box of Tricks Publishing
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Customer Retention with Customer Service : Best Practices
In this global economy there are constant changes. However, one thing remains the same - the customers needs. A company that hires with this in mind will be able to grow and reduce customer churn. This book will give you foundation to be excellent with understanding how to treat a customer. Keep in mind customers are co-workers, partners and people who buy your service or product. Customer Service Best Practices
- ASIN: B07K68VB53
- ASIN: B07K68VB53
- Manufacturer: CMH
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Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence
Research confirms that it is six times more costly to attract anew customer than it is to retain an existing one. Creating a culture of service excellence requires planning,preparation, and persistence. Customer Service in HealthCare is designed to provide readers with the fundamentalinformation and skills to start or strengthen a customer serviceinitiative within a health care organization. This bookconcentrates on action as opposed to theory. It offers a practical,step-by-step process for creating a culture shift toward customerservice excellence at all levels of an organization, and presentsthe essentials to improving performance that will bring theindividuals closer to the mission, values, and standards. * Chapters focus on: * Tools for establishing and measuring customer service team... [Read More] Customer Service Best Practices
- ASIN: 0787952516
- ASIN: 0787952516
- ISBN: 0787952516
- Manufacturer: Jossey-Bass
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Best Practices in Customer Service
Customer Service Best Practices
- ASIN: 0814470289
- ASIN: 0814470289
- ISBN: 0814470289
- Brand: Brand: AMACOM
- Manufacturer: AMACOM
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Secrets of the Best-Run Practices, 3rd Edition
Healthcare practices. Uncertain times. Practices are under pressure to accomplish more with fewer resources, while facing new regulatory demands and other changes that compete with the responsibilities of running a practice. How do the most successful medical practices excel in this constantly changing practice environment? The wait is over. The much-anticipated 3rd edition of Secrets of the Best-Run Practices shares practical solutions for medical practices seeking to simplify business processes, maximize efficiency, and improve profitability, all while putting patients first. Fully updated, Secrets of the Best-Run Practices delivers timely solutions for the critical challenges that medical practices face every day from front desk service, to workflow efficiency, to effective billing and ... [Read More] Customer Service Best Practices
- ASIN: 0997447249
- ASIN: 0997447249
- ISBN: 0997447249
- Manufacturer: Greenbranch Publishing
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Customer Service in Libraries: Best Practices (Best Practices in Library Services)
In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused technology planning, picture book arrangement with patrons in mind, Web 2.0 tools to connect users with the library, establishing good service delivery chains, and making your library fantastic for homeschoolers.As past Public Library Association President Audra Caplan writes in her introduction to this book, “There is nothing magical about providing excellent customer service; it just takes the right people, the right philosophy and the passion to make it a reality.” If you’ve g... [Read More] Customer Service Best Practices
- ASIN: 0810887487
- ASIN: 0810887487
- ISBN: 0810887487
- Brand: Brand: Scarecrow Press
- Manufacturer: Scarecrow Press
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Measuring Occupational Performance : Supporting Best Practice in Occupational Therapy
Health Related Professions Customer Service Best Practices As the profession of occupational therapy continues to mature and expand its practice, the measurement of occupational performance is one of the key avenues that all practicing clinicians will need to explore and master.Measuring Occupational Performance: Supporting Best Practice in Occupational Therapy, Third Edition summarizes the measurement tools needed to assess client occupational performance, to provide the best intervention, and to document the effectiveness of that intervention. These measurement tools are not just a compilation of all that are available for measurement relevant to occupational therapy; they are an elite group of tools carefully selected by the editors through a
- UPC: 52702813
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The Million-Dollar Financial Advisor Team : Best Practices from Top Performing Teams
David Mullen, Jr., whose financial advisor program at Merrill Lynch had a success rate twice the industry average, shows advisors how to effectively offer wealth and financial management services under one roof to better service Customer Service Best Practices David Mullen, Jr., whose financial advisor program at Merrill Lynch had a success rate twice the industry average, shows advisors how to effectively offer wealth and financial management services under one roof to better service clients.When exacting clients, high expectations, and the need to grow define your job, you need to be at the top of your game. That's why more and more financial advisors are pooling resources to meet demand and joining teams in the process.Yet many advisory teams fail to reach their full potential. Why do some teams soar while others struggle? The Million-Dollar Financial Advisor Team takes
- UPC: 829055553
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At Your Service: 5-Star Customer Care for a Successful Dental Practice - eBook
CULTURECustomers will never love your dental practice until your team members love it first. A winning culture starts with leadership and is expressed through vision, mission, actions, expression of core values, and teamwork. Through positive communication, create and preserve a unique culture focused on the customer. Differentiate your office from other dental practices by nurturing a culture of service.CAREFocus and dedicate time and attention to your customer service experience. Maximize your opportunity to create delighted, fulfilled, and happy patients. Through friendliness, appreciation, service, and surprises, optimize team engagement in providing outstanding patient care. Delivering amazing service consistently elevates your practice Customer Service Best Practices At Your Service: 5-Star Customer Care for a Successful Dental Practice - eBook
- UPC: 919305919
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The Best Customer Service Quotes Ever Said
The Best Customer Service Quotes Ever Said uses the powerful and motivational words from world-renowned experts to inspire greatness and revolutionize how you interact with customers. This book is the perfect guide to taking customer interactions to the next level, and it provides expert wisdom to bring the customer service revolution to Customer Service Best Practices Become a Customer Service Revolutionary!John R. DiJulius III has raised the bar for what it means to deliver world-class customer service. Now, with this indispensable book, you can too! DiJulius has combined the most inspiring quotes on how to best connect with customers and employees with a user-friendly journal to create the ultimate customer-service handbook. The Best Customer Service Quotes Ever Said uses the powerful and motivational words from world-renowned experts to inspire greatness and revolutionize how you interact with customers. This book is the perfect guide to taking customer interactions to the next level, and it provides expert wisdom
- UPC: 637424872
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The Best Service is No Service - eBook
In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong—eliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat service as a data point of dysfunction and figure what they need to do to eliminate the demand. The Best Service Is No Service outlines these seven principles to deliver the best service that ultimately leads to Customer Service Best Practices The Best Service is No Service - eBook
- UPC: 771478189
- Rating: 5.0
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Breakthrough Customer Service : Best Practices of Leaders in Customer Support...
- UPC: 383445952486
- Category: Nonfiction
- Price: 24 USD
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Customer Service in Libraries : Best Practices (ExLib)
- UPC: 372933237163
- Category: Nonfiction
- Price: 6 USD
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Best Practices in Customer Service paperback in very good condition
- UPC: 133308738267
- Category: Nonfiction
- Price: 14 USD
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Customer Service in Libraries : Best Practices, Paperback by Harmon, Charles ...
- UPC: 383435621992
- Category: Nonfiction
- Price: 44 USD
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Best Practices in Customer Service by Amacom
- UPC: 274151405810
- Category: Nonfiction
- Price: 5 USD
How to give great customer service: The L.A.S.T. method
http://www.engvid.com/ Do you work in customer service? What do you do when your customer has a problem? In this video, I will teach you how to give great customer service. You will learn many poli... ESL,vocabulary,grammar,IELTS,TOEFL,English,Learn English,English lessons,how to say,how to say in...
Customer Service Vs. Customer Experience
For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/customer-service-vs-customer-experience Visit the official Valuetainment Store for gear: https:/... Entrepreneur,Entrepreneurs,Entrepreneurship,Entrepreneur Motivation,Entrepreneur Advice,Startup E...
I Was Seduced By Exceptional Customer Service | John Boccuzzi, Jr. | TEDxBryantU
Boccuzzi Jr. discusses why customer service, as opposed to traditional marketing strategies, has the potential to be the greatest form of marketing for a brand. John Boccuzzi Jr. has more than 20 y... TEDxTalks,English,Business,Advertising,Brand,Compassion,Connection,Creativity,Entertainment,Entre...
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