TOP 10 Best Customer Experience Certification Results at 10Bestify.com

  • CompTIA Security+ Get Certified Get Ahead: SY0-501 Study Guide

    Pass the First Time.The CompTIA Security+ Get Certified Get Ahead SY0-501 Study Guide is an update to the top-selling SY0-201, SY0-301, and SY0-401 study guides, which have helped thousands of readers pass the exam the first time they took it. It covers all of the SY0-501 objectives and includes the same elements readers raved about in the previous two versions. Each of the eleven chapters presents topics in an easy to understand manner and includes real-world examples of security principles in action. The author uses many of the same analogies and explanations he’s honed in the classroom that have helped hundreds of students master the Security+ content. You’ll understand the important and relevant security topics for the Security+ exam, without being overloaded with unnecessary detai... [Read More]
    Best Customer Experience Certification

    • ASIN: B07652KDXM
    • ASIN: B07652KDXM

  • Scrum: The Art of Doing Twice the Work in Half the Time

    For those who believe that there must be a more agile and efficient way for people to get things done, here is a brilliantly discursive, thought-provoking book about the leadership and management process that is changing the way we live.  In the future, historians may look back on human progress and draw a sharp line designating “before Scrum” and “after Scrum.” Scrum is that ground-breaking.  It already drives most of the world’s top technology companies. And now it’s starting to spread to every domain where leaders wrestle with complex projects.  If you’ve ever been startled by how fast the world is changing, Scrum is one of the reasons why. Productivity gains of as much as 1200% have been recorded, and there’s no more lucid – or compelling – explainer of Scrum and... [Read More]
    Best Customer Experience Certification

    • ASIN: 038534645X
    • UPC: 884226632654
    • ASIN: 038534645X
    • ISBN: 038534645X
    • Brand: Crown Business
    • Manufacturer: Currency

  • Barron's PTCE/Pharmacy Technician Certification Exam with Online Test

    This brand-new manual prepares Pharmacy Technicians for the test that applicants must pass in order to receive their certification. This book features:Two full-length practice Pharmacy Technician Certification Exams (PTCE) in the bookOne additional exam available onlineA pretest designed to help readers assess their strengths and weaknesses before beginning their reviewInformation that covers all of the nine major topic areas and knowledge domains of the official PTCE blueprintHundreds of practice questions with detailed answer explanations for extra preparationAll of the latest information about pharmacy technician certification requirements, PTCE scoring, steps for scheduling the PTCE, and test-taking skills, important tips, and winning strategiesIt’s everything you need to know in ord... [Read More]
    Best Customer Experience Certification

    • ASIN: 1438007272
    • ASIN: 1438007272
    • ISBN: 1438007272
    • Manufacturer: Barrons Educational Series

  • RHCSA/RHCE Red Hat Linux Certification Study Guide, Seventh Edition (Exams EX200 & EX300)

    Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Based on Red Hat Enterprise Linux 7, the new edition of this bestselling study guide covers the updated Red Hat Certified System Administrator (RHCSA) and Red Hat Certified Engineer (RHCE) exams. RHCSA/RHCE Red Hat Linux Certification Study Guide, 7th Edition is fully revised to cover the recently released Red Hat Enterprise Linux 7 and the corresponding RHCSA and RHCE certification exams. This new edition provides complete coverage of all official exam objectives for the new exams. An integrated study system based on proven pedagogy, this revised bestseller features special elements that reinforce and te... [Read More]
    Best Customer Experience Certification

    • ASIN: 0071841962
    • ASIN: 0071841962
    • ISBN: 0071841962
    • Brand: McGraw-Hill Education
    • Manufacturer: McGraw-Hill Education

  • The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty

    Convenience is KingWhen you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals.There is a reason they call it a convenience store - because it's convenient!  When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven?  Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase.What about the minibar in your hotel room?  That's convenient too...but the convenience comes at a cost.  Did you ever stop to think that the same $5.00 can of Coca-Cola in the hotel's mini-fridge can be bought down the hall from the vending machine for just $1.25?  Yet even with that can... [Read More]
    Best Customer Experience Certification

    • ASIN: 1640950524
    • ASIN: 1640950524
    • ISBN: 1640950524
    • Manufacturer: Sound Wisdom

  • CTS Certified Technology Specialist Exam Guide, Second Edition

    Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.The Most Complete, Up-to-Date CTS Exam Study SystemPublished with InfoComm International, CTS Certified Technology Specialist Exam Guide, Second Edition provides comprehensive coverage of all objectives on the latest release of the InfoComm Certified Technology Specialist exam―the leading internationally recognized audiovisual (AV) certification. You’ll get learning objectives at the beginning of each chapter, best practices, checklists, diagrams, photos, chapter review questions with in-depth explanations, and a full-color insert. Designed to help you prepare for the CTS exam, this authoritative reso... [Read More]
    Best Customer Experience Certification

    • ASIN: 0071807969
    • ASIN: 0071807969
    • ISBN: 0071807969
    • Brand: imusti
    • Manufacturer: McGraw-Hill Education

  • A Guide to the Project Management Body of Knowledge (PMBOK® Guide)–Fifth Edition

    New Edition coming in 2017.
    Best Customer Experience Certification

    • ASIN: 1935589679
    • ASIN: 1935589679
    • ISBN: 8925598620
    • Brand: imusti
    • Manufacturer: Project Management Institute

  • ASP Safety Fundamentals Exam Secrets Study Guide: ASP Test Review for the Associate Safety Professional Exam

    Mometrix Test Preparation's ASP Safety Fundamentals Exam Secrets Study Guide is the ideal prep solution for anyone who wants to pass their Associate Safety Professional Exam. The exam is extremely challenging, and thorough test preparation is essential for success. Our study guide includes:Practice test questions with detailed answer explanationsTips and strategies to help you get your best test performanceA complete review of all ASP test sectionsMathematicsSafety Management SystemsErgonomicsFire Prevention and ProtectionOccupational HealthEnvironmental ManagementTraining, Education, and CommunicationMometrix Test Preparation is not affiliated with or endorsed by any official testing organization. All organizational and test names are trademarks of their respective owners.The Mometrix gui... [Read More]
    Best Customer Experience Certification

    • ASIN: 1609712099
    • ASIN: 1609712099
    • ISBN: 1609712099
    • Manufacturer: Mometrix Media LLC

  • Smart Mom's Guide to Essential Oils: Natural Solutions for a Healthy Family, Toxin-Free Home and Happier You

    Offers over 50 of the most useful essential oil recipes for tackling every mom's daily needsAs a mother, you are always looking for ways to make your family safer, happier and healthier. This book shows how essential oils can help you achieve all those things. And you’ll save money!An easy-to-use handbook for creating natural solutions, green cleaners, and toxin-free personal care items, the Smart Mom’s Guide to Essential Oils provides pure and potent recipes, including:• Peppermint and Grapefruit energizing air diffusion• Fennel and Eucalyptus respiratory relief rub• Citrus-infused cleaning spray and scrub• Lavender and Melaleuca skin-soothing salve• Chamomile and Vetiver stress reliever• Spearmint-powered digestive aidYour family’s wellness starts with you. That’s why... [Read More]
    Best Customer Experience Certification

    • ASIN: 1612436463
    • ASIN: 1612436463
    • ISBN: 1612436463
    • Brand: AromaTools
    • Manufacturer: Ulysses Press

  • Informatics Nurse Exam Secrets Study Guide: Informatics Test Review for the Informatics Nurse Certification Exam (Mometrix Secrets Study Guides)

    ***Includes Practice Test Questions*** Get the test prep help you need to be successful on the Informatics Nurse test. The Informatics Nurse Exam is extremely challenging and thorough test preparation is essential for success. Informatics Nurse Exam Secrets Study Guide is the ideal prep solution for anyone who wants to pass the Informatics Nurse Exam. Not only does it provide a comprehensive guide to the Informatics Nurse Exam as a whole, it also provides practice test questions as well as detailed explanations of each answer. Informatics Nurse Exam Secrets Study Guide includes: A thorough overview of the Informatics Nurse Exam An analysis of foundations of practice A breakdown of system design life cycle An examination of data management and health care technology Comprehensive pract... [Read More]
    Best Customer Experience Certification

    • ASIN: 160971976X
    • ASIN: 160971976X
    • ISBN: 160971976X
    • Manufacturer: Mometrix Media LLC

  • Customer Experience Innovation : How to Get a Lasting Market Edge

    This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and small
    Best Customer Experience Certification
    Companies who invest in successful Customer eXperience (CX) innovation stand out from the crowd. Markets tend to reward these companies because it is rare for firms to try something new, much less prove customer acceptance of their attempted innovations. Firms offering remarkable CX create loyal customers who happily pay more for their products and services, and then refer them to other customers for free. This book outlines innovative processes used to research, conceive and develop innovations in the CX space for both large and small companies. The challenge is not so much finding out what customers like, as it is

    • UPC: 374807197

  • The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

    The author of the bestselling "The Starbucks Experience" presents the five key principles behind The Ritz-Carlton Hotel Company's unparalleled success and customer service innovations for which they are
    Best Customer Experience Certification
    Discover the secrets of world-class leadership!When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed.The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level

    • UPC: 8340880
    • Rating: 4.0

  • The Effortless Experience: Conquering the New Battleground for Customer Loyalty (Paperback)

    Books : The Effortless Experience: Conquering the New Battleground for Customer Loyalty (Paperback)
    Best Customer Experience Certification
    This is a new breakthrough idea about how to win customer loyalty from Matthew Dixon, the bestselling author of The Challenger Sale. Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their acclaimed bestseller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted longstanding myths about sales. Now they've turned to a new vital business subject - customer loyalty - with a book that turns conventional wisdom on its head. Companies devote untold time and resources

    • UPC: 607971197

  • More Is More : How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences

    9781138046788
    Best Customer Experience Certification
    MORE IS MORE: HOW THE BEST COMPANIES GO FARTHER AN

    • UPC: 55600192

  • Rehumanize Your Business : How Personal Videos Accelerate Sales and Improve Customer Experience

    9781119576266
    Best Customer Experience Certification
    Rehumanize Your Business

    • UPC: 398160096

  • COPC Certification: Optimize the Customer Experience

    If you are trying to optimize the customer experience across various channels, chances are you have questions about the best way to conduct your business. At COPC we work with you to get results t...

    COPC Inc. - The Future of Customer Experience

    COPC Inc. is a global consulting, training and certification company that helps organizations improve their customer experience operations. The customer experience is the sum of all the touch poin...
    COPC,The Business Debate,Business Debate,Business,Customer Experience,Sales and Marketing,Marketi...

    The Future of Customer Service | Customer Service Revolution

    John DiJulius speaks about the Future of Customer Service at the Customer Service Revolution. John shares where we need to get to, what it's like today, and how it affects business in general. A...
    customer,service,videos,customer experience,customer service,future of customer service,John DiJu...